Services-Prepackaged Software
Freshworks Inc., a software development company, provides modern software-as-a-service products worldwide. It offers Freshdesk Support Desk that enables businesses to delight their customers at every service engagement touchpoint across traditional channels, including email, and modern channels, such as messaging and social media; Freshdesk Contact Center that offers agents with cloud-based telephony system to connect with customers that supports complex call-flows, number and call management, IVR, and routing needs, as well as live dashboard and reports; and Freshdesk Customer Success, which helps customer success managers at business to business (B2B) subscription companies. The company also provides Freshchat, which provides agents with a modern conversational user interface to engage with their customers across web, mobile, and social messaging applications; Freshsales that offers a multi-tiered approach to automating sales workflow and processes, as well as configure-price-quote functionality to quickly create quotes and AI-driven pipeline management; and Freshsales Suite, which delivers a single unified sales and marketing solution that allows businesses to engage and track customers across their buying journey. In addition, the company offers Freshservice, an intuitive service management solution; Freshping, a solution to monitor website's availability and get multichannel alerts; Freshstatus that allows businesses to create a custom branded website status page for internal or external viewing to communicate website uptime and availability; and Freshsurvey, a tool to measure NPS and other satisfaction metrics. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
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Discounted Cash Flow Valuation of Freshworks Inc.
Growth
%
%
Discount
%
%
Multiple
g\r | +10% | +11% | +12% | +13% | +14% |
---|---|---|---|---|---|
0% | 10 | 9 | 8 | 8 | 7 |
+1% | 11 | 10 | 9 | 8 | 8 |
+2% | 13 | 11 | 10 | 9 | 8 |
+3% | 14 | 13 | 11 | 10 | 9 |
+4% | 17 | 14 | 12 | 11 | 10 |
Years | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | TV |
---|---|---|---|---|---|---|---|---|---|---|---|---|
FCF | $112.9M | $146.7M | $186.7M | $232.3M | $282.6M | $336M | $390.2M | $442.2M | $488.9M | $526.9M | $553.2M | $5.532B |
DCF | $127.6M | $141.2M | $152.7M | $161.6M | $167.1M | $168.7M | $166.2M | $159.8M | $149.8M | $136.7M | $1.367B | |
Value | $2.899B |
In the chart Earnings are multiplied by this value.
High margins render the company resilient under dire circumstances, hence able to drive competitors out or acquire them. ROE and ROA measure the average flow generated by each invested dollar. Their marginal value is a forecast of future growth, and it is considered by Buffett and Munger the most important single indicator.
Years | 12-2019 | 12-2020 | 12-2021 | 12-2022 | 12-2023 | TTM |
---|---|---|---|---|---|---|
Net Margin | -360% | -650% | -770% | -47% | -23% | -19% |
ROA | - | -15% | -12% | -16% | -8.5% | -7.1% |
ROE | 56% | 60% | -230% | -22% | -13% | -11% |
The average Net Margin over the past 5 years is -23.04%.
The trend of Net Margin over the past 5 years is -.
The average ROA over the past 5 years is -8.5%.
The trend of ROA over the past 5 years is -.
The average ROE over the past 5 years is -12.82%.
The trend of ROE over the past 5 years is -.
Being debt the number one cause of investment losses and company death, the ratio Debt/FCF is of utmost importance to guarantee safety. On the other hand the Graham’s stability measures the drawdown of earnings, hence indicating the reliability of the flow generated by the company.
Years | 12-2019 | 12-2020 | 12-2021 | 12-2022 | 12-2023 | TTM | ||||
---|---|---|---|---|---|---|---|---|---|---|
Debt FCF | - | - | - | - | - | - | ||||
Debt Equity | - | - | - | - | - | - | ||||
MIN | ||||||||||
Graham Stability | - | - | - | - | - | - |
The Debt/FCF trailing twelve month is -.
The trend of Debt/FCF over the past 5 years is -.
Graham’s Stability measure stands at -.
Growth can be dangerous when forecasting, simply projecting the current growth is in general wrong. A company passes through multiple phases, from being young and unprofitable, to the first periods of profitability and high growth, until it arrives at a period of regime with limited growth. Identifying in which phase the company is in may help forecasting.
Years | 12-2020 | 12-2022 | Trend |
---|---|---|---|
Revenue | 34% | 20% | -9% |
Net Income | - | - | - |
Stockholders Equity | - | 1.9% | 17% |
FCF | 44% | - | 0% |
The Revenue CAGR over the past 5 years is -.
The trend of Revenue growth rate over the past 5 years is -8.96%.
The Earnings CAGR over the past 5 years is -.
The trend of Earnings growth rate over the past 5 years is -.
The Equity CAGR over the past 5 years is -.
The trend of Equity growth rate over the past 5 years is +16.99%.
The FCF CAGR over the past 5 years is -.
The trend of FCF growth rate over the past 5 years is 0%.